Ordering custom patches is really easier than you think. Let me tell you what happens from when you send us your message to getting your patches at your doorstep.

This Patch Makers USA order process walkthrough is your complete custom patch ordering guide, including how to choose a product, getting your artwork ready, obtaining a quote, checking the proof, making a payment, and finding out how long it takes to get your patches and how we ship them to you. 

If you have been wondering how to get custom patches made, you’ll find every step clearly explained here.

Do you want to get started? Get your free custom patch quote here. 

Step 1: Choosing the Right Product

If you are a first-time customer, and you do not know which product is best for you to pick. Here is a simple way to help you decide on the right product, with their key features and what they are best for.

Step 2: Preparing Your Artwork

Getting your artwork ready is a headache for customers. It is not that hard when you know what needs to be done to get your design ready, whether you want to improve your design or get a new one. This step makes sure that your design looks good when it is ready to be made into a patch, in whatever type of patch you want.

What File Formats Do We Accept?

For the best results, a vector file for patches is always best, such as AI, EPS, or PDF. These files help us make fine and precise patches. We can also accept high-resolution PNG or JPEG files. They should be of at least 300 DPI.

What if I Only Have a Low-Res Logo?

If you do not have a high-resolution file, there is nothing to be worried about. Our team provides vector conversion service to convert your logo into a vector format. We can also redraw your artwork into an embroidery digitizing file format so it is ready to be made into a patch. 

This is a step for customers who only have old, low-resolution files or screenshots that are not suitable for artwork requirements custom patches.

What if I Need a Design From Scratch?

If you are struggling with artwork, our team can create a custom patch design for you, according to your idea, sketch, or inspiration. You’ll get to see the proof before we start making your patches.

What Information to Include With Your Artwork

To avoid delays, please include:

• Exact size in inches
• Color count
• Backing type, such as iron-on, Velcro, or sew-on
• Quantity
• Event date or estimated deadline

Not sure if your file is ready? Contact our team to get your design reviewed for free before quoting.

Step 3: Submitting Your Quote Request

How to get a custom patch quote? The third step in the ordering process is the patch makers USA quote process, which is designed to collect the right details just so you can get accurate pricing fast.

You can get a custom patch quote USA by simply reaching out to us through email, quote request form, or you can simply give us a call, and we will be at your service.

What to Include in Your Quote Request

If you want to get an accurate custom patch quote USA, make sure you include the following details in your quote.

• Product type of your choice, any patch or pin type, etc.
• Patch size in width × height in inches.
• The quantity of patches or pins you need.
• Number of threads or stitch colors you want for a patch or plating for pins.
• Backing type you want, whether it is iron-on, sew-on, Velcro, adhesive, etc., for patches or dingle/double clutch or rubber, etc., for pins.
• Border style suitable for your patch merrowed, laser-cut, die-cut, etc.
• Deadline or estimated delivery date.
• Your artwork file should be attached or linked.

Step 4: Reviewing Your Digital Proof

At this stage, you will feel confident about finalizing your design. Because here, you will get to see how your design will look once it is made into a patch before we start the actual production.

What Is Digital Proof?

A digital proof is a detailed mockup of your design to show you how your design will look after being made into a patch.

What Does the Proof Include

The proof basically includes the following aspects shown digitally:

• Thread color mapping
• Stitch direction and texture
• Exact size and proportions
• Backing type (iron-on, Velcro, etc.)
• Border style and edge finish

Is the Proof Free?

We provide proof completely free of cost. It is the major advantage of ordering custom patches or enamel pins from Patch Makers USA.

How Many Revisions Can I Request?

If you are not content with your design, you can request revisions until you are satisfied. Minor changes can be made on multiple requests. Our first priority is the satisfaction of our clients.

What Should I Check on the Proof?

Before approving the design and finalizing your order, you should thoroughly review the following details on the proof:

• Logo clarity and fine lines 
• Color accuracy
• Text legibility, especially for small fonts in your design
• Overall size and proportions of the patch or pin 

What Happens After I Approve the Proof?

Once you have reviewed and approved the proof, your design will go into production. After that, no further changes can be made, which is why you should take your time and thoroughly review the proof of your design before approving it. Your design will not go into production unless you are fully content and satisfied, which is the main idea of this step.

Step 5: Approving and Placing Your Order

Once you have approved the proof of your design, the next step to place custom patch order is completing the payment. The Patch Makers USA accepts any digital and standard online payment methods. Custom patch payment is required in full up front to avoid any delay in the production process.

Order Confirmation

When you complete the upfront payment, you will receive a patch order confirmation through email. In this email, we provide you with your order number, your approved design details, and estimated timelines for production and shipment.

Can I Make Changes After Placing the Order?

In most cases, making a change in your design after you have placed an order is not possible because shortly after the payment is processed, your design goes into production. 

But at the Patch Makers USA, we make sure that if there is any possibility to make changes to your design after the order is placed, we will make the changes for client satisfaction.

Do You Provide Bulk Order Discounts?

Yes, at the Patch Makers USA, we provide bulk order discounts, the prices may vary depending on the quantity of orders. As for the minimum orders, the price per patch or pin is higher compared to the price per patch or pin in bulk orders.

Turn Around and Production Time

Before you place the order, you should get an understanding of the turnaround and production timeline at Patch Makers USA. The full custom patch production time ranges from about 7 to 10 business days on average, after the proof is approved.

What Affects the Production Time

Production time may vary slightly depending on the order requirements or current demands. Several factors, like patch or pin type, order quantity, and design complexity, all play a role in influencing how long custom patches take. Bulk orders or highly complex and detailed designs usually take a longer time of production.

Rush Orders

Patch Makers USA can accept urgent orders, but rush order services cost a little more while reducing the production time. The rush order service depends on the workload and design requirements.

Typical Timeline

Shipping and Delivery

We provide Patch Makers USA shipping all across the USA. International shipping can also be provided depending on the destination. You should confirm the patch delivery time before placing an order. Custom patches shipped USA arrive on the estimated delivery time, except for the current demands.

What if Something Is Wrong With My Order?

At Patch Makers USA, we inspect every order before dispatching it, so the chances of something being wrong with your order are likely very low, but if somehow there is any problem with quality and accuracy, we typically provide possible solutions to resolve it, which include revisions, reprints, and refunds, depending on the problem.

FAQs

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Ready to Get Started?

Ordering custom patches from Patch Makers USA is an easy process to keep everything clear and precise. From submitting your design to receiving the final product, we handle each step with utmost care and transparency, while ensuring a satisfactory digital proof is provided beyond the client’s expectations before production and clear timelines throughout.

If you are sure about what you need, contact us to get a quote now or browse what Patch Makers USA offers.